Serotonin Active USA Privacy Policy

Last updated: July 22, 2026

This Privacy Policy explains how Serotonin Active USA, LLC, a subsidiary of Longevity Brands, LLC ("we," "us," or "our"), collects and uses information when you visit www.serotoninactive.com or submit a franchise inquiry. This site is directed to prospective franchise and venue partners in the United States. It is not intended for use by patients or for the delivery of medical care, and it is not intended for children.

Information we collect

When you submit an inquiry, we collect the information you provide, which may include your name, email address, mobile phone number, state of interest, self-reported capital and net worth ranges, venue relationships, investment timeline, business background, and any comments you add. When you use the site, we and our analytics and advertising providers automatically collect standard technical and usage information, including IP address, device and browser type, pages viewed, referring URLs, and similar data collected through cookies and similar technologies.

Cookies, analytics, and advertising technologies

We use Google Analytics 4 to understand site usage and the Meta Pixel to measure and improve our advertising. These tools set cookies and collect usage information, and they may share certain identifiers and activity with Google and Meta. Under some state laws, this activity is considered a sale or sharing of personal information for targeted advertising. You can opt out as described under "Your choices and rights" below, and we honor recognized browser opt-out signals, including Global Privacy Control, where required by law. We do not use the Meta Pixel or GA4 to collect information you enter into medical intake forms, because no medical care or patient intake occurs on this site.

How we use information

We use your information to respond to your inquiry, evaluate fit, communicate with you by email, phone, and, with your consent, SMS, operate and improve the site, measure advertising, and comply with law.

How we share information

We share your information with service providers that operate our franchise development process on our behalf, including our customer relationship management platform (GoHighLevel) and communications providers, and with our affiliates within the Longevity Brands portfolio for the purpose of evaluating your inquiry. We share usage information with analytics and advertising providers as described above. We may disclose information if required by law or to protect our rights. We do not sell your personal information for money.

SMS program

If you opt in, we send franchise-related text messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Carriers are not liable for delayed or undelivered messages. We do not share mobile opt-in data or consent with third parties for their own marketing. Full program terms are in our SMS Terms.

Your choices and rights

You can unsubscribe from email using the link in any email, opt out of SMS by replying STOP, and opt out of advertising and analytics cookies using our cookie controls or your browser settings. Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of the sale or sharing of personal information and of targeted advertising. States that currently provide such rights include California, Colorado, Connecticut, Virginia, Utah, Texas, and others. To exercise a right, contact us at privacy@serotoninactive.com, call 321-364-4201, or write to Serotonin Active USA, LLC, 10225 Summer Meadow Way, Orlando, FL 32836. We will verify your request as required by law and will not discriminate against you for exercising a right. California residents may designate an authorized agent.

Do Not Sell or Share My Personal Information

Children

This site is not directed to, and we do not knowingly collect information from, anyone under 18. If you believe a minor has provided information, contact us and we will delete it.

Data retention and security

We keep inquiry information for as long as needed for the purposes described above and as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure.

Governing law

This Policy is governed by the laws of the State of Florida, without regard to conflict-of-laws principles.

Changes and contact

We may update this Policy and will change the "Last updated" date above. Questions: privacy@serotoninactive.com, 321-364-4201, or Serotonin Active USA, LLC, 10225 Summer Meadow Way, Orlando, FL 32836.